FAQ

What COVID safety measures are in place at Merriweather?
Proof of vaccination and the wearing of face masks is no longer required to attend events at Merriweather Post Pavilion. However, ​​If a performer decides that they would like a vaccine or mask policy in place for their show, we will follow their lead. Individual show policies will be posted on our website and communicated to ticket holders ahead of the show.

What is your bag policy?
All bags are subject to a thorough search upon entry. Guests have the right to refuse a bag search, and the venue has a right to refuse entry. If you have any items that are not allowed into the venue, please return them to your vehicle. Bags cannot be larger than 13”x15″. No backpacks of any size. 

What items are prohibited? 
• No bottles, glass, cans, coolers, or baskets.
• No outside beverages, except one empty or factory-sealed water bottle allowed per customer (refer to show for exceptions).
• No professional cameras (with a removable lens), or recording devices.
• No alcohol, grills, or glass containers permitted in the parking areas.
• No laser pointers, weapons, or selfie sticks.
• No lighttable tobacco product, vapes, or electronic cigarettes. Howard County law prohibits smoking in public places.
• No pets.

Can I bring food and/or drink?
Personal food items in a clear, disposable, non-glass container are permitted (1 per guest). Additionally, one empty or factory-sealed water bottle allowed per customer (refer to show for exceptions).

Does Merriweather accept cash?
Cash is accepted at the merch stand. However, all Merriweather concession stands are cashless. Credit/debit cards, Apple Pay, and Google Pay are accepted.

Do you accept mobile tickets?
Mobile tickets will only be accepted on a mobile phone. Printed out QR codes will not be allowed entry to the venue.

When does the show start?
For most performances, the show starts 90 minutes after gates open. Schedule is subject to change without notice.

Is there reentry?
No, there is no reentry. (The only exception is for extreme weather – see next question.)

What happens if there’s inclement weather?
All performances are rain or shine. However, in the event of extremely inclement weather, remember: SAFETY FIRST. Should you leave the venue to take shelter in your car, hold on to your ticket stub for re-entry to that night’s event. Check our Facebook and Twitter pages, and Jumbotron for updates.

Personal tote-sized umbrellas are permitted.  No golf umbrellas or larger.

Do you allow refunds or exchanges?
No, we do not allow refunds or exchanges. Show schedules, festival lineups, and opening acts are subject to change without notice. No refunds will be authorized in the event that a festival artist or an opening act does not perform. Refunds will only be authorized if a show gets canceled.

Can my child get in for free?
Children under 2 are free on the lawn for most shows.

Do you have a dress code?
We do not have a specific dress code, but we do ask that you wear clothes, including shoes!

Can I bring a lawn chair or blanket?
Lawn chairs are permitted for most shows; however, there are times when only lawn chairs with no legs (stadium seats) are allowed. No lawn chairs of any kind will be permitted on the SkyLawn. Small blankets are allowed for most shows to occupy your personal space; please be courteous of your neighbor. Please refer to the website closer to the show or check the pre-show email (usually sent the day before the show) for up-to-date information on lawn chairs for your show.

How do I request special accommodations?
Patrons requesting special accommodations for medications, medical devices, and/or service animals should contact the venue at 410-715-5550 or info@merriweathermusic.com in advance, or speak to the Security Supervisor at their gate of entry. All entry/exit gates are accessible and patrons may enter through authorized points of entry. All persons, bags, and personal items are subject to inspection before entering the venue. No bag or item larger than 13×15 will be permitted inside the venue.

Do you have a lost and found?
During shows, lost and found is located at Customer Service, which is located at the lawn concession stand near the beer garden. You can drop by or text the Help Line at 410-992-2141. After a performance, you can call our Administrative Offices at 410-715-5550 to see if your lost item has been turned in!

Where is my seat located?
Please see the seating charts below to find your seat location.

What if I can’t find my tickets?

If you originally purchased your tickets through Ticketmaster or at the Merriweather box office, please contact info@merriweathermusic.com and we may be able to reissue them.

What is expected of guests at the venue?

What is expected of guests at the venue?  Guests must comply with the venue’s rules, regulations, policies, and standards of conduct and must behave courteously and respectfully.  Guests must abide by instructions provided by venue staff and security personnel regarding all aspects of the event experience, including, without limitation, instructions regarding parking, entry, and security.  The venue reserves the right in the venue’s sole discretion, without refund, to refuse admission, eject, and/or ban for future events or into perpetuity any person who fails to comply with instructions from venue staff and/or security personnel; whose conduct is, in venue management’s sole discretion, discourteous, disrespectful, and/or unsafe; and/or whose conduct fails to comply with these policies or any of the venue’s other rules, regulations, policies, and standards of conduct.

SEATED ORCHESTRA CONFIGURATION

GENERAL ADMISSION STANDING ORCHESTRA CONFIGURATION